All our products are guaranteed for safe, intact delivery. We ship our products via CANADA POST from Canada to within Canada only. 

All orders are shipped in discreet, plain packaging marked with only a shipping label and return address. MagicMushroomKit.ca packages will be marked as shipped from I.M. Inc., our parent company. We use the most discreet methods available for shipping and packaging our products. Invoices and Sales Receipts are kept safely inside the package and there is no indication of the contents or value of the package. 

Detailed order tracking is offered on all MagicMushroomKit.ca orders. To track your order, please follow the tracking links provided on your shipping confirmation email.

We aim to ship all MagicMushroomKit.ca orders within 48 hours of your completed transaction and cleared payment. Credit card payments are cleared within 24 hours of receipt, and money orders are cleared within 7 days of receipt.

Due to the high demand for our products, some items may occasionally be on backorder. If a backorder applies to your order, we will notify you as soon as your order is placed and contact you again when the item is shipped.

Occasionally our online shipping calculator can be inaccurate, especially if you live in a more remote area of Canada. In this case MagicMushroomKit.ca reserves the right to add shipping cost to the calculated rate if the actual shipping cost is substantially higher.

If you have questions regarding MagicMushroomKit.ca Shipping or Delivery, please contact a Customer Service Representative for assistance.

MagicMushroomKit.ca offers a 100% satisfaction guarantee. Our products are guaranteed to be 100% effective, viable and free of contaminants. If for any reason, you are unsatisfied with your order, we will be happy to offer a full replacement.

 

To make a return, simply open a return ticket by contacting our customer support representatives via email. Please provide a detailed description of the reason for return, as well as your order number, full billing name, billing address and shipping address. According to your preference, we will replace the order immediately when your return ticket has been processed. Shipping fees will apply for replacement products. Please note: replacements will be limited to one replacement kit of the type that you ordered. For replacement Monster Kits, the plastic grow chamber will not be replaced as it is reusable. All other components will be replaced as per our guarantee. Pictures may be requested to complete your guarantee replacement request.

 

If you have any questions regarding our Return Policy, please contact one of our Customer Support Representatives and we will be happy to assist you.